Blockchain-Based Supply Chain System Using Intelligent Chatbot with IoT-RFID

The blockchain is a peer-to-peer distributed-ledger technology that provides trust and immutability. The data on blockchain is cryptographically secured, and it ensures transparency, traceability, and quick updating. The artificial intelligence is the simulation of human process in intelligence and a smarter way. The chatbot helps us to provide customer services and customer satisfaction. The IOT (internet of things) means different devices are connected together to exchange information. The RFID tag is used to track and verify the product. The RFID tags contain the digitally stored information about the product. The main problem is traceability: how can we use these technologies to ensure product originality and trace the journey of the product. To ensure all these things, we are using all these technologies, the blockchain, artificial intelligence, and IOT, to ensure the security, transparency, and traceability of the product in supply chain. We will use RFID tags to verify the products and AI chatbot to provide the customer services. The data will be encrypted and secured on a blockchain network. All of this concludes that the blockchain with supply chain can give us good results. The system will be more efficient to ensure all the products' success and keep that data confidential. The blockchain is a peer-to-peer distributed-ledger technology that provides trust and immutability. The blockchain, along with artificial intelligence and internet of things, has the ability to become the universal supply chain operating system, providing security, transparency, and scalability. This chapter utilizes radio-frequency identification (RFID) tags to verify the products and artificial intelligence chatbot to provide the customer services. The RFID is a chip, or digital tag, that can be attached to any product. The tags contain the digitally stored information of the product that is further stored on blockchain. In Ethereum blockchain, the miners work to earn ether, the new type of crypto token that is used to fuel the blockchain network instead of only mining for Bitcoin. As compared to other blockchain networks like Bitcoin and Ethereum, the Hyperledger fabric is more suitable for a broad range of applications.