PERSONNEL MANAGEMENT

This chapter focuses on personnel management. It focuses on the right tasks at the right time yields optimum performance. The chapter describes some best practice techniques that executives can include in their processes for recruiting, retaining, rewarding, and managing talent in the Cyber Age. It gives recommendations on how to apply that talent as organize one can for success. The chapter addresses special considerations for protecting critical infrastructure. There are several best practices that every critical infrastructure organization should incorporate into its cybersecurity program. These include the following: make cybersecurity a stated organizational priority and act upon it; “Bake in” cybersecurity to everything one can do; don't buy anything without evaluating its cybersecurity risks; implement strong internal controls and tightly monitor; identify and have a plan to address all single points of failure; train your personnel; practice and audit.