Framework for Facility Management in Public Education: Integrating Outsourcing and Technology for Effective Operations

This study aims to introduce Facility Management (FM) as a tool for balancing core and non-core services in public sector organizations, particularly in the field of education. A geographically distributed outsourcing FM framework was developed, incorporating Building Information Modeling (BIM) technology to enhance facility management strategies. To validate the pertinency of the proposed framework, a questionnaire was utilized. The statistical analysis of the questionnaire showed inadequate knowledge of FM strategies in public organizations and recommended outsourcing the application of FM strategy in non-core maintenance duties. Thus, the research is an attempt to bridge the gap in the application of FM in the public education sector.