User Interfaces for Voice Applications

User Interfaces for Voice Applications

This paper discusses some of the aspects of task requirements, user expectations, and technological capabilities that influence the design of a voice interface and then identifies several components of user interfaces that are particularly critical in successful voice applications. Examples from sev...

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Veröffentlicht in:Proceedings of the National Academy of Sciences - PNAS 1995-10, Vol.92 (22), p.10031-10037
1. Verfasser: Kamm, Candace
Format: Artikel
Sprache:eng
Schlagworte:
Applications
Audio interfaces
Communication
Computer menus
Dictation
Equipment Design
Equipment Failure
Human computer interaction
Humans
Interfaces
Language
Social interaction
Speech
Technology
Telephones
User-Computer Interface
Vocabulary
Voice
Voice communications
Voice recognition
Voice response technology
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Beschreibung
Zusammenfassung:This paper discusses some of the aspects of task requirements, user expectations, and technological capabilities that influence the design of a voice interface and then identifies several components of user interfaces that are particularly critical in successful voice applications. Examples from several applications are provided to demonstrate how these components are used to produce effective voice interfaces.
ISSN:0027-8424
1091-6490
DOI:10.1073/pnas.92.22.10031