Prospects of mHealth services in Bangladesh: recent evidence from Chakaria

Bangladesh has a serious shortage of qualified health workforce. The limited numbers of trained service providers are based in urban areas, which limits access to quality healthcare for the rural population. mHealth provides a new opportunity to ensure access to quality services to the population. A...

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Veröffentlicht in:PloS one 2014-11, Vol.9 (11), p.e111413-e111413
Hauptverfasser: Khatun, Fatema, Hanifi, S M A, Iqbal, Mohammad, Rasheed, Sabrina, Rahman, M Shafiqur, Ahmed, Tanvir, Hoque, Shahidul, Sharmin, Tamanna, Khan, Nazib Uz Zaman, Mahmood, Shehrin Shaila, Peters, David H, Bhuiya, Abbas
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container_title PloS one
container_volume 9
creator Khatun, Fatema
Hanifi, S M A
Iqbal, Mohammad
Rasheed, Sabrina
Rahman, M Shafiqur
Ahmed, Tanvir
Hoque, Shahidul
Sharmin, Tamanna
Khan, Nazib Uz Zaman
Mahmood, Shehrin Shaila
Peters, David H
Bhuiya, Abbas
description Bangladesh has a serious shortage of qualified health workforce. The limited numbers of trained service providers are based in urban areas, which limits access to quality healthcare for the rural population. mHealth provides a new opportunity to ensure access to quality services to the population. A recent review suggested that there are 19 mHealth initiatives in the country. This paper reports findings on people's knowledge, perception, use, cost and compliance with advice received from mHealth services from a study carried out during 2012-13 in Chakaria, a rural sub-district in Bangladesh. A total of 4,915 randomly-chosen respondents aged 18 years and above were interviewed. Household ownership of mobile phones in the study area has increased from 2% in 2004 to 81% in 2012; 45% of the respondents reported that they had mobile phones. Thirty-one percent of the respondents were aware of the use of mobile phones for healthcare. Very few people were aware of the available mHealth services. Males, younger age group, better educated, and those from richer households were more knowledgeable about the existing mHealth services. Among the respondents who sought healthcare in the preceding two weeks of the survey, only 2% used mobile phones for healthcare. Adherence to the advice from the healthcare providers in terms of purchasing and taking the drugs was somewhat similar between the patients who used mobile phone for consultation versus making a physical visit. The high penetration of mobile phones into the society provides a unique opportunity to use the mHealth technology for consulting healthcare providers. Although knowledge of the existence of mHealth services was low, it was encouraging that the compliance with the prescriptions was almost similar for advice received through mobile phone and physical visits. The study revealed clear indications that society is looking forward to embracing the mHealth technology.
doi_str_mv 10.1371/journal.pone.0111413
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subjects Adolescent
Adult
Age Factors
Aged
Aged, 80 and over
Bangladesh
Cell Phone
Cell phones
Cellular telephones
Consultation
Developing countries
Drugs
Educational Status
Female
Health care
Health care industry
Health Knowledge, Attitudes, Practice
Health Services Accessibility
Health surveillance
Households
Humans
LDCs
Male
Males
Medical care quality
Medicine and Health Sciences
Middle Aged
Nurses
Population
Public health
Quality
Quality of Health Care
Rural areas
Rural Population
Rural populations
Sex Factors
Socioeconomic Factors
Technology
Telemedicine
Urban areas
Young Adult
title Prospects of mHealth services in Bangladesh: recent evidence from Chakaria
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