Case Factory – Maintaining Experience to Learn

In this paper, we outline our vision of a case factory that deals with developing (future) knowledge-based systems. The functionality of such a system is provided by different kinds of agents. We focus especially on case-based-reasoning agents, which play an important part within our vision and the corresponding architecture. Our method of constructing a case-based reasoning system using agents is based on integration with the experience factory approach. We define a single architecture adopting ideas from the concept of software product-lines with a focus on combining technical and organizational knowledge. Finally, the paper closes with a brief overview of the current state of our work and a conceptual evaluation of its components with respect to related work.