Effects of Nurses’ Job Stress and Work-Family Conflict on Turnover Intention: Focused on the Mediating Effect of Coping Strategies

The purpose of this study was to investigate the relationships among nurses’ job stress, work-family conflict, coping methods, job burnout, and turnover intention. A survey using a structured questionnaire was conducted with 423 clinical nurses in South Korea. It was revealed that job stress was positively related to work-family conflict and had a negative influence on active coping but no influence on passive coping. Job stress had a positive influence on job burnout but no influence on turnover intention. Work-family conflict didn’t influence coping strategies and turnover intention but had a positive influence on job burnout. Active coping strategies had a negative influence on the job burnout but no influence on turnover intention. Job burnout had a positive influence on turnover intention. It was found that active coping strategies which influence a nurse's turnover intention can be an intervention measure as a mediator effect. Further, the variables that were confirmed to be influencing factors in this study can be changed through nursing interventions. Thus, these variables can be used to develop a program for decreasing nurses’ turnover intention. KCI Citation Count: 1