한국 무역회사의 윤리경영 확산이 조직시민행동에 미치는 영향 -무역 클레임의 매개효과를 중심으로

This study on the subject of Korean trading companies investigated comprehensively what effect of the spread of ethical management has on organizational citizenship behavior in order to draw a long-term survival strategy for the relevant sphere. As a result, it was found that social factor and organizational factor have effect on organizational citizenship behavior. This study also verified whether there is difference in organizational citizenship behavior between Korean trade-related organizations with experienced or non-experienced trade claim in the process of spreading ethical management responding to international calls. KCI Citation Count: 2