Reflections on conducting research with healthcare users in a pandemic lockdown

Reflects on her experience of conducting a research project during the COVID-19 lockdown, exploring how service users experienced primary healthcare delivered by practices adopting the Health Care Home (HCH) model in Wellington. Acknowledges critical elements that enabled it to happen. Considers lessons learnt from the experience. Source: National Library of New Zealand Te Puna Matauranga o Aotearoa, licensed by the Department of Internal Affairs for re-use under the Creative Commons Attribution 3.0 New Zealand Licence.