Factors related to difficulty in caring for foreign patients among nurses in Japanese hospitals

AbstractObjectives To explore factors related to difficulty in caring for foreign patients among Japanese nurses.Methods A self-administered online survey was conducted with nurses working in a university hospital and a general hospital in Tokyo using Google Forms. The survey involved participants’ demographics, including language ability and international experiences, and 16 questions on difficulty in caring for foreign patients.Results A total of 138 nurses completed the survey (response rate of 11.3%). The average nursing experience was 14.1 (±10.6) years, and 50% of the participants had a bachelor’s degree. The higher-difficulty items were predominantly related to communication, followed by insurance or payment. The most difficult item was “communication in a language other than English,” but no factor was associated with it. The path analysis showed that “being able to speak a foreign language” was directly and significantly associated with a lower total difficulty score (β＝−0.313, p＝0.011). Higher educational degree was associated with higher “self-evaluated English level” (β＝0.282, p