The time is right to open up care services more widely, and user feedback has an important part to play been supposed
Alison Hopkins explains the merits of a public online feedback system for social care. Through a feedback model that suits the care sector, one that responds to the characteristics of the service and its users, people will know what standards to expect, see when providers are failing to meet those s...
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| Format: | Web Resource |
| Sprache: | eng |
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| Zusammenfassung: | Alison Hopkins explains the merits of a public online feedback system for social care. Through a feedback model that suits the care sector, one that responds to the characteristics of the service and its users, people will know what standards to expect, see when providers are failing to meet those standards, and feel more empowered to hold providers to account. |
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