Obtaining Customer Needs for Product Development

This chapter contains sections titled: Why Your Development Team Must Understand Customer Needs in Depth Basic Principles for Obtaining Customer Needs Techniques for Deeply Understanding Customer Needs Practical Aspects of Gathering Customer Needs Summary

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Bibliographische Detailangaben
1. Verfasser:	Griffin, Abbie
Format:	Buchkapitel
Sprache:	eng
Schlagworte:	customer needs Documentation, Procedures & QA General Engineering & Project Administration Industrial Engineering & Operations Management process‐related needs Project Management voice of the customer (VoC) project
Online-Zugang:	Volltext
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Beschreibung
Zusammenfassung:	This chapter contains sections titled: Why Your Development Team Must Understand Customer Needs in Depth Basic Principles for Obtaining Customer Needs Techniques for Deeply Understanding Customer Needs Practical Aspects of Gathering Customer Needs Summary
DOI:	10.1002/9781118466421.ch13