Status Conflict in Groups

We introduce status conflicts—defined as disputes over people's relative status (i.e., respect) positions in their group's social hierarchy—as a key group process that affects task group performance. Using mixed research methods, we qualitatively identify the characteristics of status conf...

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Veröffentlicht in:Organization science (Providence, R.I.) R.I.), 2012-03, Vol.23 (2), p.323-340
Hauptverfasser: Bendersky, Corinne, Hays, Nicholas A.
Format: Artikel
Sprache:eng
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Zusammenfassung:We introduce status conflicts—defined as disputes over people's relative status (i.e., respect) positions in their group's social hierarchy—as a key group process that affects task group performance. Using mixed research methods, we qualitatively identify the characteristics of status conflicts, validate a four-item survey scale that distinctly measures status conflict, and investigate the relationship between status conflict and group performance. We determine that status conflict exerts a significant negative main effect, moderates the effects of task conflict on group performance, and hurts performance by undermining information sharing more than other types of conflict do.
ISSN:1047-7039
1526-5455
DOI:10.1287/orsc.1110.0734