What Is Organizational Learning?

Organizational learning is a process through which a group acquires new knowledge or technology that it then uses to make better strategic decisions, improve its ability to develop and apply specific tactics, and increase its chance of success in its operations.¹ In short, learning is change aimed a...

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Bibliographische Detailangaben
Hauptverfasser: Brian A. Jackson, John C. Baker, Kim Cragin, John Parachini, Horacio R. Trujillo, Peter Chalk
Format: Buchkapitel
Sprache:eng
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Beschreibung
Zusammenfassung:Organizational learning is a process through which a group acquires new knowledge or technology that it then uses to make better strategic decisions, improve its ability to develop and apply specific tactics, and increase its chance of success in its operations.¹ In short, learning is change aimed at improving a group’s performance; we would not call change that is detrimentallearning.² While individual members of a group must build new skills and knowledge in order for organizational learning to take place, learning at the organizational level is more than simply the sum of what each individual member knows or can