From Collection Development to Content Development: Organization and Staffing for the 21st Century

Analyzing existing structures and making adjustments to make KU a stronger institution of higher learning have become the new normal. In 2009, a new chancellor arrived on campus, replacing her predecessor, who had served in this capacity for fourteen years. The next year, a new provost joined the leadership team. Together, these new administrators established lofty goals to raise KU’s research output and reputation and streamline operations to improve stewardship of KU’s precious dollars. The two most consequential of these efforts were “Changing for Excellence” and “Bold Aspirations.” In the summer of 2010 “Changing for Excellence” began evaluating business practices