A patient's experience of an NHS hospital: complaint and outcomes

A patient's experience of an NHS hospital: complaint and outcomes

As a retired academic, I have written many academic papers over the years. This is not an academic paper; it is a personal account of my experiences in autumn 2007 of six days in an NHS hospital in Wales. My previous experience of hospitals in the UK consisted of having my tonsils out in 1947 and vi...

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Veröffentlicht in:Quality in ageing 2008-06, Vol.9 (2), p.4-11
1. Verfasser: Wenger, G
Format: Artikel
Sprache:eng
Schlagworte:
Acute care
Ageism
Blood clots
Complaints
Dignity
Environmental health
Friends
Health services
Hospital standards
Hospitals
Husbands
National health services
Older people
Parents
Patients
Personal experience
Staff attitudes
Toilet facilities
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Beschreibung
Zusammenfassung:As a retired academic, I have written many academic papers over the years. This is not an academic paper; it is a personal account of my experiences in autumn 2007 of six days in an NHS hospital in Wales. My previous experience of hospitals in the UK consisted of having my tonsils out in 1947 and visiting my husband and parents who were patients in the same hospital over the course of the last years of their lives and of visiting friends in hospitals.
ISSN:1471-7794
2044-1827
2044-1835
DOI:10.1108/14717794200800009