Demonstrating impact through qualitative research

Demonstrating impact through qualitative research

The paper discusses the assessment of the value and impact of public libraries using social audit as a methodology. It seeks to demonstrate that qualitative assessments are often a more meaningful way of demonstrating the value and impact of a service and its achievement.

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Bibliographische Detailangaben
Veröffentlicht in:Performance measurement and metrics 2002-12, Vol.3 (3), p.117-122
1. Verfasser: Usherwood, Bob
Format: Artikel
Sprache:eng
Schlagworte:
Equity
Performance measurement
Public libraries
Social audit
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Beschreibung
Zusammenfassung:The paper discusses the assessment of the value and impact of public libraries using social audit as a methodology. It seeks to demonstrate that qualitative assessments are often a more meaningful way of demonstrating the value and impact of a service and its achievement.
ISSN:1467-8047
DOI:10.1108/14678040210453546