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Purpose The purpose of this paper is to discuss the current status and challenges of providing library services to commuter populations living in the fastestgrowing region of the San Francisco Bay Area, where the closest library building can be more than 20 miles distant. Designmethodologyapproach T...

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Veröffentlicht in:New library world 2009-11, Vol.110 (11/12), p.541-549
Hauptverfasser: Hampshire, Michele, Sanford, Cathy E.
Format: Artikel
Sprache:eng
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Zusammenfassung:Purpose The purpose of this paper is to discuss the current status and challenges of providing library services to commuter populations living in the fastestgrowing region of the San Francisco Bay Area, where the closest library building can be more than 20 miles distant. Designmethodologyapproach The paper describes the impetus for, and experience of, introducing to the USA familiar ATMstyle technology adapted to lend books. Findings The paper suggests ways to correct inequities in delivery of library services to those who are disadvantaged by lack of proximity to a library building. Originalityvalue The paper provides an example of a library implementing, testing, evaluating, and expanding an innovative service.
ISSN:0307-4803
DOI:10.1108/03074800911007550