How to measure the "value" in value chains

Purpose - The purpose of this paper is to broaden the performance measurements of total supply chain performance.Design methodology approach - A conceptual model is presented based on the balanced scorecard. The new model formulates a model for the tangible aspects that measure the success of the to...

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Veröffentlicht in:	International journal of physical distribution & logistics management 2008-10, Vol.38 (9), p.685-698
1. Verfasser:	Barber, Elizabeth
Format:	Artikel
Sprache:	eng
Schlagworte:	Balanced Scorecard Business metrics Competitive advantage Customer services Decision making Integration Logistics Measurement Organizational structure Performance evaluation Performance management Performance measures Strategic management Studies Success Supply chain management Supply chains Value chain
Online-Zugang:	Volltext
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