Quality and Generic (Professional) Skills

Feedback from employers of graduates indicates a need to include a focus on generic skills to complement disciplinary expertise. Educational research shows that such skills are most effectively taught in the disciplinary context. Therefore, in order to better meet the requirements of employers for graduates who are more 'fit for purpose', universities may need to change the curriculum and how it is taught. Such changes involve significant investment in staff development and monitoring of the change process. Measures of effectiveness of changes must be developed and used to improve graduate quality. This paper describes how a business school has identified a set of generic skills to be taught to all undergraduate students and begun implementing a project to teach and assess the skills in the context of each discipline. The measures of effectiveness that were developed are outlined and lessons learned to date in efforts to improve educational quality are discussed.