Three Phases of Transforming a Project-Based IT Company Into a Lean and Design-Led Digital Service Provider

Three Phases of Transforming a Project-Based IT Company Into a Lean and Design-Led Digital Service Provider

Digital transformation requires a continuous review of value creation, value capture, and resourcing. In this article, we define a systematical service design concept to enable all stakeholders to achieve better outcomes in cocreation activities.

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Bibliographische Detailangaben
Veröffentlicht in:IEEE software 2020-03, Vol.37 (2), p.41-48
Hauptverfasser: Kuula, Seppo, Haapasalo, Harri, Kosonen, Juha-Matti
Format: Artikel
Sprache:eng
Schlagworte:
co-creation
Collaboration
Design thinking
digitalization
knowledge-intensive business services
Project management
Rapid prototyping
service design
Software development management
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Beschreibung
Zusammenfassung:Digital transformation requires a continuous review of value creation, value capture, and resourcing. In this article, we define a systematical service design concept to enable all stakeholders to achieve better outcomes in cocreation activities.
ISSN:0740-7459
1937-4194
DOI:10.1109/MS.2019.2958012