Comparing the Communication Tone and Responses of Users and Developers in Two R Mailing Lists: Measuring Positive and Negative Emails

Comparing the Communication Tone and Responses of Users and Developers in Two R Mailing Lists: Measuring Positive and Negative Emails

The R programming language user and developer communities use email lists to communicate. We compared the characteristics of different communication tones and their relation to email replies for a 10-year period. Our results suggest that different tones may produce small differences in responses acr...

Ausführliche Beschreibung

Gespeichert in:
Bibliographische Detailangaben
Veröffentlicht in:IEEE software 2019-09, Vol.36 (5), p.46-50
Hauptverfasser: Lanovaz, Marc J., Adams, Bram
Format: Artikel
Sprache:eng
Schlagworte:
Data mining
Electronic mail
Electronic mail systems
Human communication
Mailing Lists
Mining Software Repositories
Programmers
Programming languages
R language
Sentiment analysis
Sentiment Mining
Online-Zugang:Volltext bestellen
Tags: Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!
Beschreibung
Zusammenfassung:The R programming language user and developer communities use email lists to communicate. We compared the characteristics of different communication tones and their relation to email replies for a 10-year period. Our results suggest that different tones may produce small differences in responses across users and developers.
ISSN:0740-7459
1937-4194
DOI:10.1109/MS.2019.2922949