Toward a technology for organizational memories

Toward a technology for organizational memories

To meet the growing need for enterprise-wide knowledge management, the authors have developed and fielded a three-layered model for processing knowledge. This article shows how their organizational memory serves as an intelligent assistant and deals with both formal and non-formal knowledge elements...

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Veröffentlicht in:IEEE expert 1998-05, Vol.13 (3), p.40-48
Hauptverfasser: Abecker, A., Bernardi, A., Hinkelmann, K., Kuhn, O., Sintek, M.
Format: Artikel
Sprache:eng
Schlagworte:
Archives
Expert systems
Information systems
Intelligent systems
Knowledge management
Memory management
Natural languages
Performance evaluation
Production facilities
Prototypes
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Beschreibung
Zusammenfassung:To meet the growing need for enterprise-wide knowledge management, the authors have developed and fielded a three-layered model for processing knowledge. This article shows how their organizational memory serves as an intelligent assistant and deals with both formal and non-formal knowledge elements in a task-oriented fashion.
ISSN:1094-7167
0885-9000
DOI:10.1109/5254.683209