The provision of intelligent agent-based enhanced multimedia network services

This paper describes some of the latest work in developing infrastructures that will provide customers with multimedia information. The paper discusses the concept of providing enhanced multimedia network services based upon intelligent agents (IAs), and the attributes of a user interface. Examples of emerging and future intelligent agent technologies are discussed, and delivery options for future enhanced multimedia services are examined. By evaluating trends in computer, networking, and multimedia processing technology, an approach is derived for creating and deploying enhanced multimedia network services. The paper concludes with examples of key components of the proposed infrastructure.