Identifying Knowledge Brokers and Their Role in Enterprise Research through Social Media

Information searches based on expert-seeking technology can prove time-consuming or unsuccessful if search terms do not turn up extrinsic identifiers in profiles and saved documents. In many such cases, knowledge brokers function as "humans in the loop," providing intrinsic enterprise know...

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Veröffentlicht in:	Computer (Long Beach, Calif.) Calif.), 2014-03, Vol.47 (3), p.26-31
Hauptverfasser:	Zhe Xu, Ramanathan, Jay, Ramnath, Rajiv
Format:	Artikel
Sprache:	eng
Schlagworte:	CIS Collaboration collaborative information retrieval collaborative information search collaborative information seeking Digital media enterprise information search expert-seeking technology Human human computation human in the loop Information retrieval Information systems Knowledge knowledge brokers Knowledge discovery Knowledge engineering knowledge management Mathematical analysis Mathematical models Media mediated information search Message systems Problem-solving Searches Searching Social network services Social networks structural holes Systems design
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Beschreibung
Zusammenfassung:	Information searches based on expert-seeking technology can prove time-consuming or unsuccessful if search terms do not turn up extrinsic identifiers in profiles and saved documents. In many such cases, knowledge brokers function as "humans in the loop," providing intrinsic enterprise knowledge to mediate between information seekers and expert sources-a fact that future collaborative information-seeking system designs should take into account.
ISSN:	0018-9162 1558-0814
DOI:	10.1109/MC.2014.61