Design and implementation of IT service management system of college or university campus network
This paper analyzed the practical function, structure and development methodology of college or university campus network service management, taking service desk and incident management module as an example to explain the specific design implementation of the system.
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| Format: | Tagungsbericht |
| Sprache: | eng |
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| Online-Zugang: | Volltext bestellen |
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| Zusammenfassung: | This paper analyzed the practical function, structure and development methodology of college or university campus network service management, taking service desk and incident management module as an example to explain the specific design implementation of the system. |
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| DOI: | 10.1109/ICCSE.2012.6295078 |