Customer orders for track and trace system

In the current resource management based on the information management system of the Shanhua carpet enterprise, the customer information management and order tracking query management module features, is basically managed and controedl for internal. Interaction between customers and the company only...

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Bibliographische Detailangaben
Hauptverfasser: Gong Peng, Zhao Cuirong, Ran Wei
Format: Tagungsbericht
Sprache:eng
Schlagworte:
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Beschreibung
Zusammenfassung:In the current resource management based on the information management system of the Shanhua carpet enterprise, the customer information management and order tracking query management module features, is basically managed and controedl for internal. Interaction between customers and the company only occurs in the contract part, once the contract established, customers and business delivery date for handover procedures in accordance with the contract. Thus, in the order into effect, running the production, until the whole process of delivery, customers are not aware of which links are their products delivered on time by volume in the manufacturing. In this paper,we build a convenient and friendly search platform and customer-facing order management based on the original system and pervasive computing technology, enabling customers to track products everywhere in the entire production process as much friendly and interactive.
DOI:10.1109/ICPCA.2011.6106521