The Study of Service Co-creation

This research explores the dynamics of collaboration which is based on DART model, grounded on SD-Logic and relational view theory. We expand the DART model by adding compatible and flexible in addition to B2B context. When these elements are combined, it could create co-creation dynamics that could...

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Hauptverfasser: Ching, R. K. H., Ang Chin Hui, Ja-Shen Chen
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creator Ching, R. K. H.
Ang Chin Hui
Ja-Shen Chen
description This research explores the dynamics of collaboration which is based on DART model, grounded on SD-Logic and relational view theory. We expand the DART model by adding compatible and flexible in addition to B2B context. When these elements are combined, it could create co-creation dynamics that could enhance their capabilities in service innovations and create competitive advantages. Furthermore, the changing environment and adoption of IT technology will moderate the effects of the co-creation dynamics, and trust will influence the performance of the service innovations.
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format Conference Proceeding
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H.</au><au>Ang Chin Hui</au><au>Ja-Shen Chen</au><format>book</format><genre>proceeding</genre><ristype>CONF</ristype><atitle>The Study of Service Co-creation</atitle><btitle>2011 International Joint Conference on Service Sciences</btitle><stitle>ijcss</stitle><date>2011-05</date><risdate>2011</risdate><spage>116</spage><epage>119</epage><pages>116-119</pages><isbn>1457703262</isbn><isbn>9781457703263</isbn><eisbn>9780769544212</eisbn><eisbn>0769544215</eisbn><abstract>This research explores the dynamics of collaboration which is based on DART model, grounded on SD-Logic and relational view theory. We expand the DART model by adding compatible and flexible in addition to B2B context. When these elements are combined, it could create co-creation dynamics that could enhance their capabilities in service innovations and create competitive advantages. 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subjects Co-creation Dynamics
Collaboration
Context
Educational institutions
Industries
Innovation management
Relational view
Service Dominant Logic
Technological innovation
title The Study of Service Co-creation
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