DSS & Knowledge Management in Inquiring Organizations: An Update

In 2001, Courtney suggested that organizational problems may be more complex or "wicked" than they seem on the surface, and perhaps a new paradigm for examining decision-making through DSS and knowledge management in organizations would be more appropriate. The notions of multiple perspectives of stakeholders and Churchman's inquiring systems, specifically Singerian inquirers, were integrated to conceptualize a new way to consider solutions. This paper provides a brief summary of the original manuscript and discusses the results of a content analysis conducted to evaluate the works that have cited the Decision Support Systems article since its publication almost ten years ago. Emergent research streams and topical representations are also identified and discussed.