Tagging online service reviews

This paper proposes a tagging method that can highlight important service aspects for users who browse online service reviews. Experiments on service aspect ranking and review tagging show that the proposed method is effective for finding important aspects and can generate useful and interesting tag...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: Suke Li, Jinmei Hao, Zhong Chen
Format: Tagungsbericht
Sprache:eng
Schlagworte:
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Beschreibung
Zusammenfassung:This paper proposes a tagging method that can highlight important service aspects for users who browse online service reviews. Experiments on service aspect ranking and review tagging show that the proposed method is effective for finding important aspects and can generate useful and interesting tags for reviews.
DOI:10.1109/NLPKE.2010.5587816