Tagging online service reviews
This paper proposes a tagging method that can highlight important service aspects for users who browse online service reviews. Experiments on service aspect ranking and review tagging show that the proposed method is effective for finding important aspects and can generate useful and interesting tag...
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Hauptverfasser: | , , |
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Format: | Tagungsbericht |
Sprache: | eng |
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Online-Zugang: | Volltext bestellen |
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Zusammenfassung: | This paper proposes a tagging method that can highlight important service aspects for users who browse online service reviews. Experiments on service aspect ranking and review tagging show that the proposed method is effective for finding important aspects and can generate useful and interesting tags for reviews. |
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DOI: | 10.1109/NLPKE.2010.5587816 |