Fundamental reusables for enterprise deployment a radical look at customer service

Fundamental reusables for enterprise deployment a radical look at customer service

Fundamental Reusables for Enterprise Deployment (FRED) is a strategic process and framework for supplying commercial, reusable, cross-cutting products and services (that appear custom) to NASA's Strategic Enterprises, and transforming the Strategic Enterprises into smart buyers of these product...

Ausführliche Beschreibung

Gespeichert in:
Bibliographische Detailangaben
Hauptverfasser: Hornstein, R.S., Mel, D.J., Cureton-Snead, I.E.
Format: Tagungsbericht
Sprache:eng
Schlagworte:
Acceleration
Buildings
Business
Cost function
Customer service
NASA
Research and development
Scheduling
Space missions
Space technology
Online-Zugang:Volltext bestellen
Tags: Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!
container_end_page 27
container_issue
container_start_page 22
container_title
container_volume
creator Hornstein, R.S.
Mel, D.J.
Cureton-Snead, I.E.
description Fundamental Reusables for Enterprise Deployment (FRED) is a strategic process and framework for supplying commercial, reusable, cross-cutting products and services (that appear custom) to NASA's Strategic Enterprises, and transforming the Strategic Enterprises into smart buyers of these products and services. This new way of doing business was conceived by NASA's COST LESS Team in response to a challenge from NASA Administrator Daniel S. Goldin. Mr. Goldin's challenge was to devise a target architecture that could deliver faster, better and cheaper products and services to NASA's internal customers (i.e., Strategic Enterprises) so that they could free themselves from building, maintaining, and operating their individual one-of-a-kind and start-from-scratch complex and costly systems. Delivering "faster, better, cheaper" products and services to customers is viewed as essential to return NASA to being a premier research and development Agency.
doi_str_mv 10.1109/WESCON.1996.553959
format Conference Proceeding
fullrecord <record><control><sourceid>ieee_6IE</sourceid><recordid>TN_cdi_ieee_primary_553959</recordid><sourceformat>XML</sourceformat><sourcesystem>PC</sourcesystem><ieee_id>553959</ieee_id><sourcerecordid>553959</sourcerecordid><originalsourceid>FETCH-LOGICAL-i104t-af8c301e301818dbcddf26623e64ec420263b7d4f6cec7157bebc4ea19cada643</originalsourceid><addsrcrecordid>eNotUNtKw0AUXLyAtfYH-rQ_kLj3y6OE1grFghf0rWx2TyCaNGU3Efr3rtSB4cAwMxwGoSUlJaXE3n-sXqvdc0mtVaWU3Ep7gWaMG1IoY-QluiXaEM6ZFvQKzXJCFtrSzxu0SOmLZEhprBUz9LKeDsH1cBhdhyNMydUdJNwMEWcN4jG2CXCAYzec_lzY4ehC67O7G4Zv7EbspzQOPUScIP60Hu7QdeO6BIv_O0fv69VbtSm2u8en6mFbtJSIsXCN8ZxQyDTUhNqH0DClGAclwAtGmOK1DqJRHrymUtdQewGOWu-CU4LP0fLc2wLAPj_au3jan9fgv37bVBo</addsrcrecordid><sourcetype>Publisher</sourcetype><iscdi>true</iscdi><recordtype>conference_proceeding</recordtype></control><display><type>conference_proceeding</type><title>Fundamental reusables for enterprise deployment a radical look at customer service</title><source>IEEE Electronic Library (IEL) Conference Proceedings</source><creator>Hornstein, R.S. ; Mel, D.J. ; Cureton-Snead, I.E.</creator><creatorcontrib>Hornstein, R.S. ; Mel, D.J. ; Cureton-Snead, I.E.</creatorcontrib><description>Fundamental Reusables for Enterprise Deployment (FRED) is a strategic process and framework for supplying commercial, reusable, cross-cutting products and services (that appear custom) to NASA's Strategic Enterprises, and transforming the Strategic Enterprises into smart buyers of these products and services. This new way of doing business was conceived by NASA's COST LESS Team in response to a challenge from NASA Administrator Daniel S. Goldin. Mr. Goldin's challenge was to devise a target architecture that could deliver faster, better and cheaper products and services to NASA's internal customers (i.e., Strategic Enterprises) so that they could free themselves from building, maintaining, and operating their individual one-of-a-kind and start-from-scratch complex and costly systems. Delivering "faster, better, cheaper" products and services to customers is viewed as essential to return NASA to being a premier research and development Agency.</description><identifier>ISSN: 1095-791X</identifier><identifier>ISBN: 0780332741</identifier><identifier>ISBN: 9780780332744</identifier><identifier>EISSN: 2380-6885</identifier><identifier>DOI: 10.1109/WESCON.1996.553959</identifier><language>eng</language><publisher>IEEE</publisher><subject>Acceleration ; Buildings ; Business ; Cost function ; Customer service ; NASA ; Research and development ; Scheduling ; Space missions ; Space technology</subject><ispartof>Wescon/96, 1996, p.22-27</ispartof><woscitedreferencessubscribed>false</woscitedreferencessubscribed></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktohtml>$$Uhttps://ieeexplore.ieee.org/document/553959$$EHTML$$P50$$Gieee$$H</linktohtml><link.rule.ids>309,310,780,784,789,790,2058,4050,4051,27925,54920</link.rule.ids><linktorsrc>$$Uhttps://ieeexplore.ieee.org/document/553959$$EView_record_in_IEEE$$FView_record_in_$$GIEEE</linktorsrc></links><search><creatorcontrib>Hornstein, R.S.</creatorcontrib><creatorcontrib>Mel, D.J.</creatorcontrib><creatorcontrib>Cureton-Snead, I.E.</creatorcontrib><title>Fundamental reusables for enterprise deployment a radical look at customer service</title><title>Wescon/96</title><addtitle>WESCON</addtitle><description>Fundamental Reusables for Enterprise Deployment (FRED) is a strategic process and framework for supplying commercial, reusable, cross-cutting products and services (that appear custom) to NASA's Strategic Enterprises, and transforming the Strategic Enterprises into smart buyers of these products and services. This new way of doing business was conceived by NASA's COST LESS Team in response to a challenge from NASA Administrator Daniel S. Goldin. Mr. Goldin's challenge was to devise a target architecture that could deliver faster, better and cheaper products and services to NASA's internal customers (i.e., Strategic Enterprises) so that they could free themselves from building, maintaining, and operating their individual one-of-a-kind and start-from-scratch complex and costly systems. Delivering "faster, better, cheaper" products and services to customers is viewed as essential to return NASA to being a premier research and development Agency.</description><subject>Acceleration</subject><subject>Buildings</subject><subject>Business</subject><subject>Cost function</subject><subject>Customer service</subject><subject>NASA</subject><subject>Research and development</subject><subject>Scheduling</subject><subject>Space missions</subject><subject>Space technology</subject><issn>1095-791X</issn><issn>2380-6885</issn><isbn>0780332741</isbn><isbn>9780780332744</isbn><fulltext>true</fulltext><rsrctype>conference_proceeding</rsrctype><creationdate>1996</creationdate><recordtype>conference_proceeding</recordtype><sourceid>6IE</sourceid><sourceid>RIE</sourceid><recordid>eNotUNtKw0AUXLyAtfYH-rQ_kLj3y6OE1grFghf0rWx2TyCaNGU3Efr3rtSB4cAwMxwGoSUlJaXE3n-sXqvdc0mtVaWU3Ep7gWaMG1IoY-QluiXaEM6ZFvQKzXJCFtrSzxu0SOmLZEhprBUz9LKeDsH1cBhdhyNMydUdJNwMEWcN4jG2CXCAYzec_lzY4ehC67O7G4Zv7EbspzQOPUScIP60Hu7QdeO6BIv_O0fv69VbtSm2u8en6mFbtJSIsXCN8ZxQyDTUhNqH0DClGAclwAtGmOK1DqJRHrymUtdQewGOWu-CU4LP0fLc2wLAPj_au3jan9fgv37bVBo</recordid><startdate>1996</startdate><enddate>1996</enddate><creator>Hornstein, R.S.</creator><creator>Mel, D.J.</creator><creator>Cureton-Snead, I.E.</creator><general>IEEE</general><scope>6IE</scope><scope>6IL</scope><scope>CBEJK</scope><scope>RIE</scope><scope>RIL</scope></search><sort><creationdate>1996</creationdate><title>Fundamental reusables for enterprise deployment a radical look at customer service</title><author>Hornstein, R.S. ; Mel, D.J. ; Cureton-Snead, I.E.</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-i104t-af8c301e301818dbcddf26623e64ec420263b7d4f6cec7157bebc4ea19cada643</frbrgroupid><rsrctype>conference_proceedings</rsrctype><prefilter>conference_proceedings</prefilter><language>eng</language><creationdate>1996</creationdate><topic>Acceleration</topic><topic>Buildings</topic><topic>Business</topic><topic>Cost function</topic><topic>Customer service</topic><topic>NASA</topic><topic>Research and development</topic><topic>Scheduling</topic><topic>Space missions</topic><topic>Space technology</topic><toplevel>online_resources</toplevel><creatorcontrib>Hornstein, R.S.</creatorcontrib><creatorcontrib>Mel, D.J.</creatorcontrib><creatorcontrib>Cureton-Snead, I.E.</creatorcontrib><collection>IEEE Electronic Library (IEL) Conference Proceedings</collection><collection>IEEE Proceedings Order Plan All Online (POP All Online) 1998-present by volume</collection><collection>IEEE Xplore All Conference Proceedings</collection><collection>IEL</collection><collection>IEEE Proceedings Order Plans (POP All) 1998-Present</collection></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext_linktorsrc</fulltext></delivery><addata><au>Hornstein, R.S.</au><au>Mel, D.J.</au><au>Cureton-Snead, I.E.</au><format>book</format><genre>proceeding</genre><ristype>CONF</ristype><atitle>Fundamental reusables for enterprise deployment a radical look at customer service</atitle><btitle>Wescon/96</btitle><stitle>WESCON</stitle><date>1996</date><risdate>1996</risdate><spage>22</spage><epage>27</epage><pages>22-27</pages><issn>1095-791X</issn><eissn>2380-6885</eissn><isbn>0780332741</isbn><isbn>9780780332744</isbn><abstract>Fundamental Reusables for Enterprise Deployment (FRED) is a strategic process and framework for supplying commercial, reusable, cross-cutting products and services (that appear custom) to NASA's Strategic Enterprises, and transforming the Strategic Enterprises into smart buyers of these products and services. This new way of doing business was conceived by NASA's COST LESS Team in response to a challenge from NASA Administrator Daniel S. Goldin. Mr. Goldin's challenge was to devise a target architecture that could deliver faster, better and cheaper products and services to NASA's internal customers (i.e., Strategic Enterprises) so that they could free themselves from building, maintaining, and operating their individual one-of-a-kind and start-from-scratch complex and costly systems. Delivering "faster, better, cheaper" products and services to customers is viewed as essential to return NASA to being a premier research and development Agency.</abstract><pub>IEEE</pub><doi>10.1109/WESCON.1996.553959</doi><tpages>6</tpages></addata></record>
fulltext fulltext_linktorsrc
identifier ISSN: 1095-791X
ispartof Wescon/96, 1996, p.22-27
issn 1095-791X
2380-6885
language eng
recordid cdi_ieee_primary_553959
source IEEE Electronic Library (IEL) Conference Proceedings
subjects Acceleration
Buildings
Business
Cost function
Customer service
NASA
Research and development
Scheduling
Space missions
Space technology
title Fundamental reusables for enterprise deployment a radical look at customer service
url https://sfx.bib-bvb.de/sfx_tum?ctx_ver=Z39.88-2004&ctx_enc=info:ofi/enc:UTF-8&ctx_tim=2025-01-01T08%3A51%3A34IST&url_ver=Z39.88-2004&url_ctx_fmt=infofi/fmt:kev:mtx:ctx&rfr_id=info:sid/primo.exlibrisgroup.com:primo3-Article-ieee_6IE&rft_val_fmt=info:ofi/fmt:kev:mtx:book&rft.genre=proceeding&rft.atitle=Fundamental%20reusables%20for%20enterprise%20deployment%20a%20radical%20look%20at%20customer%20service&rft.btitle=Wescon/96&rft.au=Hornstein,%20R.S.&rft.date=1996&rft.spage=22&rft.epage=27&rft.pages=22-27&rft.issn=1095-791X&rft.eissn=2380-6885&rft.isbn=0780332741&rft.isbn_list=9780780332744&rft_id=info:doi/10.1109/WESCON.1996.553959&rft_dat=%3Cieee_6IE%3E553959%3C/ieee_6IE%3E%3Curl%3E%3C/url%3E&disable_directlink=true&sfx.directlink=off&sfx.report_link=0&rft_id=info:oai/&rft_id=info:pmid/&rft_ieee_id=553959&rfr_iscdi=true