Achieving 'handoff' traceability of complex system improvement

This paper presents an ontology for performance that is also the basis for an enterprise modeling and measurement framework for managing complex systems through improved traceability. The treaceability is achieved in the context of hand-offs that are typical of discovery in service-oriented environm...

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Hauptverfasser: Ramanathan, J., Ramnath, R., Ramakrishnan, S.
Format: Tagungsbericht
Sprache:eng
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Beschreibung
Zusammenfassung:This paper presents an ontology for performance that is also the basis for an enterprise modeling and measurement framework for managing complex systems through improved traceability. The treaceability is achieved in the context of hand-offs that are typical of discovery in service-oriented environments. Examples in the health care industry illustrate the value of traceability in highly dynamic information technology services.
ISSN:2161-8070
2161-8089
DOI:10.1109/COASE.2009.5234121