Study on Customer Psychology Satisfaction Alarm System
By now, the study of customer satisfaction alarm system is little, and most of the existing study was qualitative or short of mathematical analysis. The study of mobile commerce customer satisfaction alarm system was shorter, and the mobile communication user satisfaction alarm system was not found....
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Format: | Tagungsbericht |
Sprache: | eng |
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Zusammenfassung: | By now, the study of customer satisfaction alarm system is little, and most of the existing study was qualitative or short of mathematical analysis. The study of mobile commerce customer satisfaction alarm system was shorter, and the mobile communication user satisfaction alarm system was not found. Based on the expatiation of mobile customer satisfaction, this paper constructs a scientific and reasonable formula for calculating mobile communication user satisfaction index. Consequently, by enacting the threshold of mobile communication user satisfaction index, mobile communication user satisfaction alarm system can be established, also the frame project and material ways for realizing user satisfaction alarm are brought forward. |
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ISSN: | 2161-9646 |
DOI: | 10.1109/WiCom.2008.2790 |