Development an Evaluation System of Software Firm on Integrated Perspective of Capability

This study presents an evaluation system of software firm for evaluating the competency of software firms. According to resource-based theory, firm resource domain is comprised of man power, technology, market value, and finance. Customer satisfaction domain is comprised of product satisfaction and...

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Hauptverfasser: Jong Hwa Choi, Choon Seong Leem, Eunjung Yu, Hyungjoon Moon, Youngjoon Choi
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creator Jong Hwa Choi
Choon Seong Leem
Eunjung Yu
Hyungjoon Moon
Youngjoon Choi
description This study presents an evaluation system of software firm for evaluating the competency of software firms. According to resource-based theory, firm resource domain is comprised of man power, technology, market value, and finance. Customer satisfaction domain is comprised of product satisfaction and service satisfaction. The evaluation system presented on this study is tested on its effectiveness by conducting a case study on software firms.
doi_str_mv 10.1109/ICCIT.2007.338
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ispartof 2007 International Conference on Convergence Information Technology (ICCIT 2007), 2007, p.1080-1079
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subjects Computer industry
Customer satisfaction
Industrial economics
Industrial engineering
Information technology
Manufacturing industries
Moon
Power generation economics
Power system economics
Software systems
title Development an Evaluation System of Software Firm on Integrated Perspective of Capability
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