Designing robots for long-term social interaction

Valerie the roboceptionist is the most recent addition to Carnegie Mellon's social robots project. A permanent installation in the entranceway to Newell-Simon hall, the robot combines useful functionality - giving directions, looking up weather forecasts, etc. - with an interesting and compelling character. We are using Valerie to investigate human-robot social interaction, especially long-term human-robot "relationships". Over a nine-month period, we have found that many visitors continue to interact with the robot on a daily basis, but that few of the individual interactions last for more than 30 seconds. Our analysis of the data has indicated several design decisions that should facilitate more natural human-robot interactions.