Building trust in virtual teams
This paper presents a study of trust development in online courses. It reviews the concept of swift trust and examines changes in faculty roles as professors go online. An exploratory content analysis looks at indicators of the development of swift trust in the highest rated of a large number of onl...
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Veröffentlicht in: | IEEE transactions on professional communication 2004-06, Vol.47 (2), p.95-104 |
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description | This paper presents a study of trust development in online courses. It reviews the concept of swift trust and examines changes in faculty roles as professors go online. An exploratory content analysis looks at indicators of the development of swift trust in the highest rated of a large number of online courses studied over a three year period, and contrasts these results with one of the poorest rated online courses. Establishing swift trust at the beginning of an online course appears to be related to subsequent course success. Strategies for trust formation are also suggested. |
doi_str_mv | 10.1109/TPC.2004.828203 |
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It reviews the concept of swift trust and examines changes in faculty roles as professors go online. An exploratory content analysis looks at indicators of the development of swift trust in the highest rated of a large number of online courses studied over a three year period, and contrasts these results with one of the poorest rated online courses. Establishing swift trust at the beginning of an online course appears to be related to subsequent course success. Strategies for trust formation are also suggested.</description><subject>Confidence</subject><subject>Content analysis</subject><subject>Electronic learning</subject><subject>Exact sciences and technology</subject><subject>Indicators</subject><subject>Information and communication sciences</subject><subject>Information science. Documentation</subject><subject>IP networks</subject><subject>Library and information science. General aspects</subject><subject>On-line systems</subject><subject>Online</subject><subject>Online instruction</subject><subject>Sciences and techniques of general use</subject><subject>Strategy</subject><subject>Studies</subject><subject>Teleworking</subject><subject>Uncertainty</subject><subject>Use and user studies. 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ispartof | IEEE transactions on professional communication, 2004-06, Vol.47 (2), p.95-104 |
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subjects | Confidence Content analysis Electronic learning Exact sciences and technology Indicators Information and communication sciences Information science. Documentation IP networks Library and information science. General aspects On-line systems Online Online instruction Sciences and techniques of general use Strategy Studies Teleworking Uncertainty Use and user studies. Information needs Virtual groups Web sites |
title | Building trust in virtual teams |
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