EFFECTIVE INFORMATION SYSTEMS DEVELOPMENT AS A KEY TO SUCCESSFUL ENTERPRISE

The role of enterprise information systems has recently changed from business support to business foundation and primary connection to the enterprise customers and partners. Implementation of such systems is more than difficult; they must efficiently support enterprise business processes and fulfill requirements from complex business domains. This paper deals with problems related to the enterprise information system implementation and proposes methodology that will proficiently support enhanced enterprise business processes. The gap between actual business needs and software developers’ understanding of a future information system is explored as a foundation for the proposed methodology. Careful business process analysis and modeling is encouraged as a precondition for information system development. Actual methodology implementation issues are represented and discussed on the Ericsson Nikola Tesla e-government software development project. Achieved results clearly show that only synergy between business understanding and knowledge about enterprise software development can result with useable information systems – the ones that will improve enterprise performance and form a business foundation in years to come.