Towards MBSE engineering dedicated to socio-technical interactive systems

Command and control rooms are socio-technical systems that gather many devices and software of different types and aim at supporting groups of operators to manage missions and systems collaboratively. They include interactive systems, which particularly support operators in controlling the local or remote systems. These interactive systems are the very place where human–system integration can take place. It is thus important to design, develop, test, certify and deploy them very carefully. Moreover, designing these interactive systems requires addressing the needs of the group of users involved in common tasks for which communication, cooperation and production are mediated by computers. This paper proposes a model-based approach for the design and development of usable and reliable socio-technical interactive systems. This approach takes into account the sociotechnical aspects of the interactions between operators and systems in a command and control room. The paper presents the results of the application of the approach to the model-based development of collaborative applications for the management of collision risks between satellites and space objects.