Resilient Sustainable Supplier Selection Criteria Assessment for Economics Enhancement in Industry 4.0 Context

In recent years, market globalization and natural disasters that companies have experienced oblige them to consider technologies from Industry 4.0, and smart manufacturing to improve their supply chain performance and customer satisfaction. Digitalization leads companies to a faster, flexible, and efficient supply chain. The improvement of organizations’ performance and high competitiveness depends on their suppliers. In our days, companies need to include other criteria such as resilience, smartness, and sustainability in supplier selection to acquire a competitive advantage. This paper aims to discuss supplier selection criteria in digital, resilient, and sustainable supply chains, examine the relationship between them and prioritize them. This study presents a questionnaire survey addressed to professionals’ experts to determine the main criteria related to the resilient, sustainable, and digital context that impact the supplier selection in different industries. To analyze and prioritize the supplier selection criteria, the authors use the approach of the analytical hierarchy model (AHP). The results are useful for practitioners and academics as they illustrate the decision-making with multiple criteria.