Competency Detection from Interactions Within Communities of Practice

The concept of competence generally refers to the knowledge, experiences, skills, attitudes, abilities and behavior that enable effective action in a work environment. Stakeholders interact together using currently social networks and communities support exchanges. Analyzing these interactions can help to identify expertise and skills. The hypothesis in our work is the use of communication analysis and pragmatics techniques from one side, competences studies and definition from another side to detect and emphasize technical competences in a community of practices. We present in this paper, our results towards a support of this hypothesis. Ubuntu community of practices is selected to test algorithms we develop for this aim.