Impact of interface design on drivers’ behavior in partially automated cars: An on-road study

•Driver’s mode awareness is negatively impacted in partially-automated vehicles.•An exocentric and multimodal interface increases understanding of the automated system.•An exocentric and multimodal interface is visually distracting.•Exocentric, multimodal and classical interfaces cause mode confusions. In partially automated vehicles, the driver and the automated system share control of the vehicle. Consequently, the driver may have to switch between driving and monitoring activities. This can critically impact the driver’s situational awareness. The human–machine interface (HMI) is responsible for efficient collaboration between driver and system. It must keep the driver informed about the status and capabilities of the automated system, so that he or she knows who or what is in charge of the driving. The present study was designed to compare the ability of two HMIs with different information displays to inform the driver about the system’s status and capabilities: a driving-centered HMI that displayed information in a multimodal way, with an exocentric representation of the road scene, and a vehicle-centered HMI that displayed information in a more traditional visual way. The impact of these HMIs on drivers was compared in an on-road study. Drivers’ eye movements and response times for questions asked while driving were measured. Their verbalizations during the test were also transcribed and coded. Results revealed shorter response times for questions on speed with the exocentric and multimodal HMI. The duration and number of fixations on the speedometer were also greater with the driving-centered HMI. The exocentric and multimodal HMI helped drivers understand the functioning of the system, but was more visually distracting than the traditional HMI. Both HMIs caused mode confusions. The use of a multimodal HMI can be beneficial and should be prioritized by designers. The use of auditory feedback to provide information about the level of automation needs to be explored in longitudinal studies.