METHODOLOGICAL STRATEGIES USED IN KNOWLEDGE MANAGEMENT IN HEALTHCARE: SYSTEMATIC LITERATURE REVIEW/ESTRATEGIAS METODOLOGICAS UTILIZADAS NA GESTAO DO CONHECIMENTO NA SAUDE: REVISAO SISTEMATICA DE LITERATURA/ESTRATEGIAS METODOLOGICAS UTILIZADAS EN LA GESTION DEL CONOCIMIENTO EN SALUD: REVISION SISTEMATICA DE LA LITERATURA
Knowledge Management in healthcare is a major challenge, especially when considering its objectives, universal and equitable access to information, which enables greater efficiency in the functioning of the Hospital Administrative area, requiring professionals to have intense knowledge of their area...
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Veröffentlicht in: | Revista Foco 2024-06, Vol.17 (6) |
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Sprache: | por |
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Zusammenfassung: | Knowledge Management in healthcare is a major challenge, especially when considering its objectives, universal and equitable access to information, which enables greater efficiency in the functioning of the Hospital Administrative area, requiring professionals to have intense knowledge of their area, as well as of administrative procedures in various sectors, in personnel management, marketing and finance. However, the present study aims to identify the effects of Knowledge Management in healthcare organizations based on the results presented. This research is characterized by a systematic literature review, including studies from 2019 to 2023, based on original research that addressed the importance of strategies used in Knowledge Management in health, implementation of explicit and tactical knowledge within health management strategies. Thus, the sample of the present study has 6 articles grouped for analysis in the SCOPUS database, presented through a flowchart and tables, analyzed and discussed. The distinction between knowledge and information is still not clear for some professionals, and as a result, they treated the platform as an Information System and not as a Knowledge-Based System, which in fact is an Information System that provides the opportunity for data collection, processes and stores information for decision making, while the SBC concerns the knowledge assets that the organization retains and subsequently reuses in its decisions. Keywords: Explicit knowledge; health management; hospital administration; people management; tacit knowledge. A Gestao do Conhecimento em saude e um grande desafio, principalmente ao considerar seus objetivos, o acesso universal e equitativo das informacoes, onde viabiliza uma maior eficiencia no funcionamento da area Administrativa Hospitalar, exigindo do profissional um intenso conhecimento de sua area, como tambem dos procedimentos administrativos em varios setores, na gestao de pessoal, marketing e financas. Entretanto, o presente estudo tem como objetivo identificar os efeitos da Gestao do Conhecimento nas organizacoes de saude com base nos resultados apresentados. Esta pesquisa e caracterizada por uma revisao sistematica de literatura, incluindo estudos de 2019 a 2023, a partir de pesquisas originais que abordaram a importancia das estrategias utilizadas na Gestao do Conhecimento na saude, implantacao do conhecimento explicito e tatico dentro das estrategias da gestao de saude. Desse modo, a amostra do pre |
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ISSN: | 1981-223X 1981-223X |
DOI: | 10.54751/revistafoco.v17n6-158 |