Identifying Crucial Know-How and Knowing-That for Medical Decision Support

In this paper, the authors propose a multi-criteria methodology for identifying “Crucial Know-How/Knowing-That”. Know-How and Knowing-That are two kinds of knowledge. Know-How is a disposition to perform a type of action whereas Knowing-That is a belief state and concerns a description which can be factual or propositional. The category of “crucial Know-How/Knowing-That” represents the subset of Know-How/Knowing-That sufficient for Know-How/Knowing-That capitalization. The authors are interested in special Know-How/Knowing-that called “Likely Crucial Know-How/Knowing-That” which represent the set of Know-How/Knowing-That under validation and experimentation and can be crucial in the short or medium term. For thus, a new decision class is attributed to this category of Know-How/Knowing-That. The methodology is composed of three phases: (i) the construction of the preference model of decision maker, (ii) the evaluation of “crucial Know-How/Knowing-That” and (iii) the sorting of this set of Know-How/Knowing-That. The methodology is experimented in the ASHMS organization and validated in the medical field.