ONLINE DISPUTE RESOLUTION AND DISPUTE RESOLUTION: FROM QUALITY TO EFFECTIVENESS OF RIGHTS/"ONLINE DISPUTE RESOLUTION" E A SOLUCAO DE LITIGIOS: DA QUALIDADE A EFETIVIDADE DOS DIREITOS

This article seeks to address the issue of Online Dispute Resolution from its ability to qualitatively resolve conflicts and grant effectiveness in restoring the injured right. Therefore, the investigation started from historical premises about conflict of interests, access to justice, process and r...

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Veröffentlicht in:Revista eletrônica de direito processual 2022-05, Vol.23 (2), p.206
1. Verfasser: Gaio, Antonio Pereira, Jr
Format: Artikel
Sprache:por
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Zusammenfassung:This article seeks to address the issue of Online Dispute Resolution from its ability to qualitatively resolve conflicts and grant effectiveness in restoring the injured right. Therefore, the investigation started from historical premises about conflict of interests, access to justice, process and reality of modern society, with social practices in a digital environment. In these terms, the objective was to discuss the rights capable of resolving conflicts online, as well as the suitability of the process installed there and the respect for fundamental rights and guarantees, predicates carrying out a process, in fact, fair. As a result, among others, the still incipient legislative regulation of the regarding to procedural aspects in the solution of conflicts online, especially in Brazil, favoring the low perception of respect for the postulates due to legal process, as well as the guarantee of satisfaction rights in that environment discussed and decided. The methodologies used were descriptive and bibliographical, suitable for the investigation and description of the object as well as literary support, which is still under construction on the subject. KEYWORDS: Access to Justice. Satisfaction of rights. Effectiveness. Online Dispute Resolution. Process. O presente artigo procura enfrentar o tema da Online Dispute Resolution a partir de sua capacidade de solucionar, qualitativamente, os conflitos e conceder efetividade na restauracao do direito lesado. Para tanto, a investigacao partiu de premissas historicas sobre conflito de interesses, acesso a justica, processo e realidade da sociedade moderna, com as praticas sociais em ambiente digital. Nestes termos, objetivou-se discutir os direitos aptos a solucao de conflitos em linha, assim como a idoneidade do processo ali instalado e o respeito aos direitos e garantias fundamentais, predicados realizadores de um processo, de fato, justo. Como resultados, foram constados, dentre outros, a ainda incipiente regulacao legislativa da no que tange aos aspectos procedimentais na solucao de conflitos em linha, sobretudo no Brasil, favorecendo a baixa percepcao do respeito aos postulados devido processo legal, assim como a garantia de satisfacao dos direitos naquele ambiente discutidos e decididos. As metodologias empregadas foram a descritiva e bibliografica, adequadas para a perquiricao e descricao do objeto bem como suporte literario, este ainda em construcao no tema. PALAVRAS-CHAVE: Acesso a justica; satisfacao de
ISSN:1982-7636
1982-7636