Inclusion of people with disabilities in a company: case study of a Brazilian multinational/Incluindo pessoas com deficiencia na empresa: estudo de caso de uma multinacional brasileira/La inclusion de personas con discapacidad en la empresa: un estudio de caso de una multinacional brasilena

Studies concerning the work of people with disabilities are still insufficient (TEODOSIO et al., 2004; TANAKA and MANZINI, 2005) and recent (CARVALHO-FREITAS and MARQUES, 2010a), and in general, restricted to recruitment practices and selection (SCHWARZ and HABER, 2009). On the other hand, the importance of promoting effective management of inclusion has a legal basis in the Quota Act, as well as a strategic component, given the context of diversity management. This article aims to analyze the program for including people with disabilities at a Brazilian multinational company in the automobile industry, contributing to the expansion of knowledge in the subject. To this end, a model was designed as a reference for analysis, consisting of eight practices which are considered relevant by the literature. From interviews with HR managers and with the direct supervisors of professionals with disabilities, it was found that the company partially performs the practices described in the model, with some restrictions on their expansion, especially the industry's strong pressure to reduce costs.