Do Core Self-Evaluations Mediate the Effect of Coworker Support on Work Engagement? A Study of Hotel Employees in Iran

The purpose of this study is to develop and test a model that investigates core self-evaluations as a mediator in the relationship between coworker support and work engagement. Data were collected from a sample of 100 full-time frontline employees of the five- and four-star hotels in Iran. The relat...

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Veröffentlicht in:Journal of hospitality and tourism management 2010-01, Vol.17 (1), p.62-71
Hauptverfasser: Karatepe, Osman M., Keshavarz, Shohreh, Nejati, Shima
Format: Artikel
Sprache:eng
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Zusammenfassung:The purpose of this study is to develop and test a model that investigates core self-evaluations as a mediator in the relationship between coworker support and work engagement. Data were collected from a sample of 100 full-time frontline employees of the five- and four-star hotels in Iran. The relationships were tested using hierarchical multiple regression analysis. The results demonstrate that core self-evaluations partially mediate the impact of coworker support on vigour, while it fully mediates the relationship between coworker support and dedication. In contrast, core self-evaluations do not function as a mediator in the relationship between coworker support and absorption. Implications of the findings are discussed and avenues for future research are offered.
ISSN:1447-6770
1447-6770
DOI:10.1375/jhtm.17.1.62