Group of voice with professionals of a hospital: experience report/Vivencia de voz com profissionais de um hospital: relato de experiencia

Purpose: to submit a report on the experience of a group of Voice carried through by speechlanguage-pathologists with professionals and workers of a hospital. Methods: a retrospective analysis of the process of a Group of Voice carried through with 20 professionals of a hospital of a Sao Paulo city, with an analytical focus in the accomplished objectives and activities. Results: the following themes and objectives were contemplated: perceptions of subjects concerning their own voice; the professional use of voice and work contexts and conditions; vocal warming-up; impacts of voice/ speech/communication/language and expressivity in professional relations; possibilities of changes. The educative actions, contextualized in the given conditions, environment and work organization allow us to generate spaces for discoveries and collective construction of knowledge concerning the work process in the hospital; and the group showed being an important and effective social space for sensitize professionals and workers of the hospital regarding voice/vocal health and their impacts in the interactions and communicative processes inherent to the work in the health area. Conclusion: the work point out how important is speech-language-pathology for promoting healthful environments and communicative processes favorable to humanizing the relations and improving the access and quality in health care and assistance. KEYWORDS: Voice; Health Promotion; Health Education; Communication Objetivo: apresentar o relato de experiencia de um grupo de Vivencia de Voz realizado por fonoaudiologos com profissionais e trabalhadores de um hospital. Metodos: analise retrospectiva do processo de um Grupo de Vivencia de Voz realizado com 20 profissionais de um hospital do interior de Sao Paulo, com foco analitico nos objetivos e atividades realizadas. Resultados: foram contemplados os seguintes temas e objetivos: percepcoes dos sujeitos acerca da propria voz; uso profissional da voz e contextos e condicoes de trabalho; aquecimento vocal; impactos da voz/fala/comunicacao/linguagem e da expressividade nas relacoes profissionais; possibilidades de mudancas. As acoes educativas, contextualizadas nas condicoes, ambiente e organizacao do trabalho, possibilitaram gerar espacos de descobertas e de construcao coletiva do conhecimento acerca do processo de trabalho no hospital e o grupo se mostrou como espaco social importante e efetivo para a sensibilizacao dos profissionais e trabalhadores do hospital