HUMAN-MACHINE RELATIONSHIPS IN THE AUTOMATION INDUSTRY: ROBOTICS, ARTIFICIAL INTELLIGENCE AND AUTOMATION APPLICATIONS

The interaction of robotics and artificial intelligence (AI) has profoundly impacted the automation industry. Integration of advanced technology to automation processes opens up new opportunities to achieve levels of quality and productivity not previously feasible. Automated processes are transforming more adjustable and smart systems, utilizing the capabilities of AI and intelligent robots to boost efficiency or reduce costs. AI-enabled robots also provide a safe working environment for operators while assisting people in processing massive amounts of data and making real-time decisions. This research aims to identify and explore these emerging phenomenon trends through a conceptual framework combining human and machine relations. While certain operations may be automated, applying new technology to activities will also enable the creation of new jobs, allowing flexibility for human operators to concentrate on creative problem solutions. Five propositions provide direction for research in this field, including (1) the continuing role of humans, (2) the enhancement of job-related skills, (3) the impacted labor market, (4) the effects on mental health, and (5) the role of trust. The study also provides managerial and research implications. Keywords: Robotics, Artificial Intelligence, Cobot, Automation, Internet of Things.