Categorically good: can the balanced scorecard improve stereotype-based performance appraisal?

An organization's ability to accurately identify and reward managers moving it toward its strategic objectives is crucial. The accuracy of employee performance evaluation systems continues to be problematic. Stereotyping has proven to be a very robust negative phenomenon that both researchers and practitioners strive to control. Financial performance has been the gold standard in determining if organizations and their managers were performing well. The introduction of the Balanced Scorecard changed the framework from looking primarily at financial performance, to looking at a balanced set of financial and non-financial performance indicators.