Information sharing effectiveness and organizational impact in the federal sector

Information Technology (IT) provides Public Sector Organizations the capability to provide real increases in organizational effectiveness by aiding in the efficient exchange of information. Adoption of Web 2.0 IT promises to markedly improve that capability by presumed gains in efficiency. However, the presumed, associated gain in effectiveness promised by adoption of these technologies may be stymied/enhanced by organizational constraints or incentives, particularly as they may relate to information sharing. This paper reports on ongoing research in this area using a multifaceted case study approach. This case study includes an examination of theory, relevant literature to include a framework for comparing the degree of relevance, and the methodological approach. Discussed also are the results of a pilot/proof of concept survey administered to a public sector organization which provides additional insight into the case study approach.